Can’t see mouse pointer/cursor in Chrome? Fixed!


Is the mouse pointer disappearing whenever you are using Chrome? Unable to see cursor in Chrome? Here’s how to fix it for good.

The main reason for this disappearance of the cursor is the automatic hardware acceleration feature of Chrome. This trait of Google Chrome enables smoother browsing.

It often frees up the CPU of the system from a lot of different tasks, thus making your system faster and more efficient. Though it makes your device swift quick, it also creates the issue of cursor disappearance on Chrome.

Apart from this basic reason, some other causes like stored up caches, outdated mouse drivers, and corrupt files can cause the cursor to disappear while using Google Chrome. Google needs to fix this bug as early as possible. Below are some solutions you can try.

Quit Chrome from Task Manager and Relaunch

Note: This method is only applicable for Microsoft Windows.

If the cursor disappears in the Chrome browser, simply rebooting the program will solve the issue. You can just close the Chrome browser process and relaunch the browser.

  1. Open the Task Manager.
  2. Find the Chrome process.
  3. Right click on the Chrome process and click End task to close the Chrome.
Unable to see Chrome Cursor fix 1

After confirming that no Chrome processes are operating in task manager and have totally closed all the processes, simply open the Chrome browser agian and start using with the cursor now visible on the screen.

This should temporarily make the cursor reappear in the Chrome browser. It is a tiresome process to eliminate every operating string, however, will help in dealing with the chrome cursor loss issue.

Reboot Chrome using chrome://restart command

You can use the restart function in chrome to completely relaunch the browser without killing the job supervisor.

Whenever the chrome cursor or computer mouse pointer is hidden, simply try running the chrome://restart in the browser URL. This will, automatically, restart the browser and make the job less unpleasant.

Chrome Restart Command

Caution: Ensure that you don’t have any unsaved edits in the browser. Rebooting the browser will close all the current tabs briefly and make the computer mouse cursor reappear.

You can bookmark the URL: chrome://restart and tap on it whenever the computer mouse pointer is not appearing.

Disable Chrome Extensions

Sometimes the extensions you install make the mouse cursor disappear.

  • In the Chrome Browser, press Ctrl+Shift+N to open a new incognito tab.
  • Since the Incognito browser disables all extensions, you should be able to see the cursor, and if it is visible, then you have to disable all extensions one by one until you find the cause.

If you find the extension, remove it and continue using other ones.

Disable Chrome Extensions

Enable/Disable Hardware Acceleration

It is a built-in feature in the Chrome browser that assists in smooth functioning.

It typically assists in improving display efficiency when using a Chrome browser.

Likewise, it influences the keyboard, trackpad, touch screen display, and so on. Thus, disabling or enabling hardware acceleration use will take care of the chrome cursor issue.

For some system users, disabling the hardware acceleration was taking care of the issue. While for others, maintaining the hardware acceleration option ON has resolved the auto-hiding problem.

Steps to toggle Hardware Acceleration

  1. Launch the Chrome web internet browser.
  2. Browse to Settings from upright 3 dots symbol options.
  3. Scroll down in settings to open up Advanced Settings.
  4. Under the System area, toggle the option ‘Use hardware acceleration when available’.
Chrome Hardware Acceleration

Update Chrome

Updating the browser to the latest version might help in resolving this issue.

  1. Tap on the three vertical dots on the top right corner of the Chrome browser.
  2. Click on Settings.
  3. Scroll all the way down to About Chrome section at the bottom.
  4. Check if an update is available for Chrome and update if available.
Update Chrome

Try Chrome Canary

This method is generally not recommended, as the Canary browser is a developer version. It is highly unstable, but you can use it to troubleshoot issues with your Chrome browser.

Chrome Canary

Download Chrome Canary and see if you can launch Chrome properly. However, switch back to the stable browser immediately to avoid loss of data.

Update the Touchpad mouse drivers

Note: This method is only for computers running Microsoft Windows.

Follow the steps below:

  1. Go to the Start Menu and enter Device Manager to open this manager.
  2. Scroll down to Mice and other pointing devices in the dialog box. You will have to open the drop-down menu. Use the right arrow key to expand the selection.
  3. Identify and select your mouse from there and press Enter.
  4. Select the Update Driver option using arrow keys, and press Enter.
  5. If the drive is already updated, first select the Disable Drive option and exit the drive manager
  6. Again, follow all the steps, and this time, select the Enable Drive option.
Update mouse drivers

You may try this option twice or thrice to bring back your mouse pointer.

Reset or Reinstall Chrome

If all else fails, then you consider resetting Chrome to its default settings. Doing this will purge all extensions, cache, and history on Chrome.

Here’s how to do it:

Step 1: Press Ctrl + L to navigate to the address bar in Chrome, type in chrome://settings/reset and press Enter. Use the Tab key to highlight the arrow next to ‘Restore settings to their original defaults and press Enter.

Reset Chrome 1

Step 2: On the confirmation pop-up box, press Enter the Reset Settings to confirm.

Reset Chrome 2

Enable Your Mouse

Your cursor may be disabled by mistake. Some of the standard shortcuts which are known to rectify this problem are:

  • F3 (Fn+F3)
  • F7 (Fn+F7)
  • F9 (Fn+F9)
  • F11 (Fn+F11)

In some laptops, a particular keyboard shortcut is capable of locking the trackpad. This option prevents the cursor from moving. Ensure that this option stays disabled while attempting to fix the mouse pointer disappears in Chrome.

Try another Mouse or Port

You can try changing your mouse. Buy a new mouse and use it to see whether the cursor is appearing or not.

Also, use a different port for connecting the mouse. A damaged port can also cause this error in your system.

Tablet Mode

In Windows 10, there is a new feature called Tablet Mode, useful for touch screen laptops. When this mode is enabled, all the modern applications will open in full-screen mode, which may cause the cursor to disappear.

Open the Action Center in your windowand toggle off the Tablet Mode option.

Windows Tablet Mode 1

Reboot your computer if the cursor is visible immediately.

DISM and SFC Scans

Some files associated with the mouse or keyboard may get corrupted. Run the SFC scan to identify and replace these files.  Windows 10 users have to run a Deployment Image Servicing and Management (DISM) scan before the SFC scan to repair the system’s broken files.

Do not interrupt the scans while the verification process is going on. The scans are time-consuming, but interrupting them may harm your system.  

  1. Open the Command Prompt, and choose Run as administrator
  2. Run a DSIM scan in the command prompt by typing DISM.exe /Online/Cleanup-image /Restorehealth and press Enter.
  3. Type the command written below if you wish to use a removable repair source: DISM.exe/Online/Cleanup-Image/RestoreHealth/Source:C:\RepairSource\Windows/LimitAccess
  4. After DSIM scan we need to run SFC scan, and for that Type sfc /scannow and press Enter.
  5. After the scans are completed, the issue will be resolved.

Check for Malware

Malware and virus-affected PCs usually affect Chrome and lead to performance issues. For such occasions, Chrome carries its own built-in malware scanner that can detect harmful software, programs, and processes running on your PC.

Chrome cleanup

Open Chrome and press Ctrl + L to go to the address bar up top. Now, type in chrome://settings/cleanup and press Enter. Use the Tab key on your keyboard to navigate to the Find button and press Enter.

Fix Mouse Pointer Disappearing issue on Surface

When your Surface Pen is connected to the device for use, the mouse pointer is much smaller. At times, when the Surface Pen is nowhere near the display, the pointer is still small.

Now, you can check these things:

Are There Multiple Bluetooth Mice Paired to the Device?

If you pair several Bluetooth mice to the Surface, the mouse pointer disappears issue is likely to occur. Bluetooth is not reliable all the time. Release the unused ones, then reboot the device to see whether the issue is solved.

Surface Stuck in Tablet Mode

Perhaps you have turned off the Tablet Mode, but the Surface is still stuck in Tablet Mode. In this situation, you can reactivate and deactivate Tablet Mode to see whether this issue goes away. If not, reboot the device to have a try.

Electromagnetic Interference

In theory, the Surface device and the Surface Pen can detect each other via the electromagnetic field. But, some other devices in the house can also produce electromagnetic fields, causing the mouse pointer to disappear on the Surface device(s). You can take your Surface and walk around to keep away from possible electromagnetic interference.

Update or re-install your OS

Your browser may be outdated and have the bugs of the previous version, which might make the cursor disappear.

If you want to go all-in, instead of either resetting or updating your OS, you can choose to uninstall and reinstall Chrome altogether. It will give you a fresh start and will also update Chrome in the process.

Basic keyboard commands to use when the cursor disappears in chrome

Since your cursor will not be working, follow the steps by using your keyboard.

  • Alt+Tab Key – To move from one window to another.
  • Arrow keys – To navigate up, down, right, and left.
  • Enter Key – To select an option.
  • Shift+F10 – To right-click on any option.
  • Alt+F4 Keys – To close/open a window.
  • Ctrl+Shift+Esc Keys – To open task manager.
  • Ctrl+Esc Keys – To open the Start menu.
  • Ctrl+A – To select all the options.
  • Win+L – To open settings.

Learn to use these keyboard shortcuts to make your life easy to increase your efficiency.

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